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Compliments & Complaints

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We Welcome Your Feedback

If you would like to give us a compliment, or lodge a complaint we have a formal procedure for you to use please.

The procedure for a client, family or whanau member, advocate or advocacy group, or staff member to send us a compliment or complaint, is outlined in the WALSHtrust Compliments/Complaints Policy.

The policy explains the manner and necessary steps, and also the responsibilities this entails for all parties.

Thank you.